This Privacy Policy explains what data we collect, why we collect it, and how we protect your personal information, in line with the applicable framework in Chad, including Law No. 007/PR/2015 on personal data protection.
Digital Konguil acts as the data controller for personal data processed through the platform. For any privacy-related request, you may contact us through the official support channels available in the application.
We collect identification data (name, email), profile information, usage data, subscription/payment data, and technical data required for service operation and security.
Your data is processed to: create and manage your account, provide requested features, manage subscriptions/payments, prevent fraud, maintain security, improve service quality, and comply with legal obligations.
Processing is based on contract performance, legitimate interests, legal obligations, and where required, your explicit consent. You may withdraw consent for consent-based processing without retroactive effect.
We share personal data only with trusted processors/providers (hosting, email, notifications, payment) strictly to deliver the service or where legally required.
When data is processed outside Chad, we implement appropriate safeguards (contractual, technical, and organizational measures) and apply local legal requirements for cross-border transfers.
We retain personal data only for the period necessary to achieve the stated purposes, comply with legal obligations, and handle disputes. Data is then deleted, anonymized, or archived as required by law.
Subject to applicable law, you have rights including access, rectification, objection, restriction, and deletion. You may also request account closure and deletion of associated personal data.
We avoid processing sensitive data unless legally required or explicitly consented to where required. Minors should use the service under legal guardian supervision in line with applicable rules.
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, alteration, or disclosure. In case of a serious incident, we follow applicable legal notification procedures.
You may first contact us to address privacy concerns. You may also lodge a complaint with the competent national data protection authority in Chad according to legal procedures.
This policy may be updated to reflect legal, regulatory, or operational changes. The last updated date is displayed at the top of this page.